PRIVACY POLICY

We may collect the following personal information: • Name • Email address • Phone number • Billing and payment details (processed securely via third-party providers) • Booking information (date, time, services booked) • Social media handles (if provided) • Any information you voluntarily submit via contact forms, email sign-ups, or enquiries

We collect information when you: • Book a studio session through our website • Sign up to our email list or launch announcements • Contact us via forms, email, or social media • Use our website (via cookies and analytics tools)

We use your information to: • Process bookings and payments • Communicate with you about your booking or enquiries • Send important updates related to your booking • Send marketing emails (only if you opt in) • Improve our website, services, and customer experience • Comply with legal and accounting requirements We will never sell or rent your personal data to third parties.

If you choose to join our email list: • You will only receive emails relevant to our studio, launches, offers, or updates • You can unsubscribe at any time by clicking the link at the bottom of any email • We use secure third-party email platforms (e.g. Mailchimp, Flodesk) to manage our mailing list

Payments made through our website are processed securely via trusted third-party payment providers (such as Stripe, Square, or PayPal). We do not store or have access to your full payment card details.

Our website may use cookies and analytics tools (such as Google Analytics) to: • Understand how visitors use our website • Improve website functionality and performance You can manage or disable cookies through your browser settings.

We may share your data only when necessary with: • Payment processors • Booking and scheduling software • Email marketing platforms • Website hosting providers All third parties are required to handle your data securely and in compliance with GDPR.

We take reasonable steps to protect your personal information using secure systems and platforms. Your data is only stored for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

You have the right to: • Access the personal data we hold about you • Request corrections to inaccurate information • Request deletion of your personal data • Withdraw consent for marketing communications • Request restriction of data processing To exercise these rights, please contact us using the details below.

If you are photographed or filmed in the studio: • Any behind-the-scenes content used for marketing will only be shared with your consent • Client content will never be shared without permission

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Email: [your email] Studio Name: [Studio Name] Location: Walton-on-Thames, Surrey, UK We respect your privacy as much as we respect our studio space — thank you for trusting us 💖